The concept of brokenness means that life is imperfect and nothing works.
It is like the Buddhist concept that all life is dukha or unsatisfactory.
But rather than this being a spiritual state or some kind of cosmic condition this is caused by human frailty.
Human beings act in ignorance and fear.
We do the wrong thing.
This is the cause of human suffering.
It is only when we discover Love that things begin to change.
Love is the cause and the purpose of life.
It is Love which mends our broken hearts and heals our broken world.